The Trop Company
Bourne Valley Fish Farm, Hamptons Road Hadlow, Tonbridge Kent TN11 9RG United Kingdom sales@tropco.co.uk 01732 243424
Stunning Tropical Fish Delivered Direct To Your Door
Quality Tropical Fish Delivered
Seven day guarantee
£19.95 fixed delivery charge

Delivery

 

Fish delivery is £19.95 for no matter how many you order. **. If your order only includes Dry Goods then the postage is free and if you order Shrimps or Snails, without fish then the postage will be charged at £3.95. 

** Due to the cost of delivery to us and the fact that we subsidise the cost of delivery, orders under £20 are subject to a £5 surcharge. **

We use a couple of different Couriers to transport our fish (mainly DX and also APC) and they are fully licensed Live Fish Overnight Carrier in the UK. All fish are transported double bagged with neat oxygen, in our own "Custom made" boxes.

The quality of the couriers that we use mean that the fish arrive to your door with the absolute minimum of stress. We can deliver fish to your door on the day that is most convenient for you from Wednesday to Friday. Unfortunately the couriers have are no longer able to offer a Saturday service although we are working on this at the moment. You will be asked to select a delivery day at checkout and your fish will be delivered on this day unless you hear from us to say that this is not possible.

All of our fish are acclimatised in our systems and quarantined on site; because of the nature of live fish there can be a delay in this process. We will only dispatch fish that we are 100% satisfied with. Please note, this can sometimes effect your requested delivery day. 

** We are able to deliver to most parts of the UK (exc. Northern Ireland, Isle of Man etc.). Please see list below for postcodes that we are unable to deliver fish to.

AB30-AB53, DD8-DD10, DG3-DG9 & DG12-DG14, FK17-FK21, KA18-KA19, KA26-KA30, PA20-PA38 & PA80, PH3-PH40, TR21-TR25

and ALL BT, HS, IM, IV, JE and KW Postcodes also Channel Islands & Shetlands are excluded.

 

 


Delivery requires a great deal of care from us and a similar amount of care from our courier.

We start with top quality plastic bags into which we put your fish.

The fish require oxygenated water so we help by adding extra oxygen to make them comfortable.

We then securely tie the bag to ensure that the oxygen stays in place and the fish remain safe.

We have custom built boxes that suit our bags and depending on the weather and temperature, a number of heat packs are included to maintain the temperature.

 

Once our boxes are securely sealed, APC - our courier - collect them ready for next day delivery